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International Debt Collection for a Construction Supplier

A UK-based construction supplier provided specialist building materials to a French construction company. The goods were supplied according to the agreed order and invoices were issued under the agreed commercial payment terms.
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Industry

Construction

Debtor

A French construction company

Debt type

Outstanding supply invoices

Service

International debt collection

The challenge

  • Outstanding Supply Invoices: The French customer had failed to pay for construction materials supplied by the UK company.
  • Overseas Recovery: The debtor was based in France, creating additional challenges for the UK supplier.
  • Payment Delays: Previous reminders and payment requests had not resolved the account.
  • Cash-Flow Management: The outstanding invoices were placing additional pressure on the supplier’s working capital.

Our approach

  • Review of Account: Taurus reviewed the invoices, delivery information and relevant correspondence.
  • Customer Contact: The French customer was contacted about the outstanding balance.
  • Reason for Delay: The recovery process explored the reason for the delayed payment and whether there were any issues with the account.
  • Continued Follow-Up: Regular communication was maintained with the customer.
  • Client Updates: The UK construction supplier was kept informed of developments.
International Debt Collection for a Construction Supplier

The result

  • Structured Recovery: The outstanding account was brought into a dedicated international recovery process.
  • Customer Engagement: Direct communication was established with the French customer.
  • Reduced Administrative Burden: The UK supplier had professional support with pursuing the overseas account.
  • Progress Towards Resolution: The account was actively progressed while maintaining professional communication.

Background

The French customer subsequently failed to settle the outstanding invoices. After the supplier’s own credit control efforts failed to resolve the account, the business sought professional assistance with recovering the international commercial debt.

Conclusion

Construction suppliers can face significant cash-flow pressure when customers delay payment for materials that have already been supplied.

International debt collection can help UK construction suppliers pursue overdue commercial invoices from French customers while reducing the time their internal teams need to spend chasing international accounts.

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